Hello,
We apologize for the issue you are facing with not being able to see Rank Math PRO in your download area. This can happen if you upgraded to PRO using a different email address than the one you are currently logged in with.
To resolve this, please check if you are logged into the correct Rank Math account. If you still cannot find it, we recommend replying to your ticket with the details of your situation, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Why is My Subscription Not Showing Up in My Rank Math Account? » Rank Math
hI, i DISCONNECTED LIDERZ.COM.MX, i AM SUPPOSED TO SEE THE RANKMATH PRO PLUGINT IN THE DOWNLOAD AREA, BUT CAN NOT, WHAT CAN i DO…
Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
It seems that you’re currently using the Rank Math PRO plugin, but the account you used to open this ticket is a free account.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
We need to see the order number that starts with RANKMATH2#####-####-#####
We really look forward to hearing back from you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
