Can’t see post image when pubblished

#131673
  • Resolved Tommaso Castelli

    5 years, 1 month ago

    Rank Math free

    Hi. I have a problem when I pubblish a post on Facebook with a link to my website. I can see the image in preview, but when I pubblish the post I have no image but only my website logo.
    I’ve tried with the debugger and I have this two alerts:
    The ‘og:image’ property should be explicitly provided, even if a value can be inferred from other tags.
    Proprietà mancanti Mancano le seguenti proprietà necessarie: og:url, og:type, og:title, og:image, og:description, fb:app_id
    Can you help me
    Thanks
    Tommaso

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    5 years, 1 month ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I’ve checked the post you have included, and it seems that it’s already working fine in the Facebook debugger. You can also check in the debugger tool that it’s already showing your image. If you refer to the preview in social snippets, could you please update to the latest Rank Math version and see if the issue persists?
    https://rankmath.com/changelog/

    I hope that helps. Thank you, and looking forward to your update.

    Tommaso Castelli

    5 years, 1 month ago

    Rank Math free

    Hi.
    Rank Math is updated to the latest version. But the issue persists. If you try to pubblish this post https://www.andareazonzo.com/trekking/escursioni-guidate-pienza/ on facebook you will not be able to see the post image preview but only the website’s logo image.
    Thanks
    Best regards
    Tommaso

    Reinelle

    5 years, 1 month ago

    Hello,

    Thank you for following up.

    I’ve checked the post in the Facebook debugger tool, and it’s already showing the preview image.
    Facebook Preview Image

    I also tried sharing the link through Facebook, and it’s showing the same. Could you also try clearing your website and browser’s cache to see the updated data?

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Can’t see post image when pubblished’ is closed to new replies.