Can’t see license

#991909
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with your Rank Math PRO license. It seems that you might not be logged into the correct Rank Math account associated with your subscription. Please follow these steps to resolve the issue:

    1. Log Out: Log out of your current Rank Math account.
    2. Log In with Correct Email: Use the email address associated with your Rank Math PRO subscription to log in again.
    3. Connect Your Website: Once logged in, navigate to the settings and click on Connect Now to link your website. You should then see the option to activate your license.

    Click Connect Now

    1. Select Your License: In the Plugin Activation dialog box, choose your license and click OK, ACTIVATE NOW.

    Activate Rank Math License

    If you still cannot see your subscription or link it to your website after following these steps, please reply to this ticket, and a human agent from our support team will assist you further. Additionally, if there are any technical issues on your site, please include the URL so we can help you more effectively.

    Thank you for raising this concern, and we hope to resolve it quickly for you!

    Sources:
    Where Is My Rank Math PRO License Key?
    Website Not Shown In Rank Math Account Area » Rank Math

    Adetayo

    6 months, 4 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    Unfortunately, there is no active subscription on the account you are using to contact us.

    Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?

    We look forward to hearing back from you.

    Thanks.

    RankBot

    5 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t see license’ is closed to new replies.