can’t see google website

#160374
  • Resolved Susan Cohen

    4 years, 11 months ago

    Rank Math free

    Hello,

    RankMath can’t see my website that uses Google Analytics. I have created a universal property as instructed, but it hasn’t changed.

    FYI, I use Google Analytics regularly so it sees my site in general.

    Thank you.
    Susan
    https://sbcpiano.com

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Assuming you are using the latest version of Rank Math (Please update if not yet), please try deleting the Rank Math SEO App from your Google Account.

    remove rank math app

    Then Re-create tables by clicking WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.
    re-create analytics tables

    Reconnect the account inside Rank Math by clicking here and ensure that you approve all the permission notices that shows up:
    WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the Reconnect link
    reconnect analytics

    Let the process complete and it might take around 30 minutes.

    Now head over to WP Dashboard > Rank Math > Status & Tools > Database Tools and click the Rebuild Index for Analytics button.
    Rebuild Index for Analytics

    Please check if the data shows up here:
    /wp-admin/admin.php?page=rank-math-analytics#/
    analytics data

    If that does not help, please paste the data from here:
    WP Dashboard > Rank Math > Status & Tools > System Status and click the Copy System Info to Clipboard button
    system info

    I hope that helps. Thank you, and looking forward to your update.

    RankBot

    4 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘can’t see google website’ is closed to new replies.