I have tried installing the Health Check & Troubleshooting plugin and I disabled all of the plugins except for Rank Math. But still, the changes I make remain unsaved.
Hello,
Thank you for contacting support.
When there is data missing upon saving the post it’s because the REST API route that our plugin uses to update the data in the database is getting blocked or is failing.
The route that gets used for this purpose is the following: https://yourdomain.com/wp-json/rankmath/v1/updateMeta
When that route is returning an error the data won’t get updated and you can check if that is working correctly by opening the browser network tab before saving and filtering for that route to see whether is returning a 200 status code or anything different, which would cause the issue.
Here’s an article about the same: https://rankmath.com/kb/meta-data-not-saving/
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
