can”t save the meta information ?

#334565
  • Resolved F F

    2 years, 11 months ago

    Rank Math pro

    Hi,

    I can’t save the meta info.

    I try to edit the snippet, I close the windows.

    I save the page. I close the page and reopen the page. No change !

    What have i done :

    Divi / WordPress 5.9

    Deactivate every plugins and change the theme with health plugin -> no change
    Delecte the transients of rank
    rebuild the database -> no change

    Any idea ?

Viewing 2 replies - 1 through 2 (of 2 total)
  • F F

    2 years, 11 months ago

    Rank Math pro

    website :

    Jeremy

    2 years, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    I would like to further check this one over your admin dashboard but the login information you shared doesn’t seem to work.

    Could you please provide the correct login information so we can further check the issue?

    Looking forward to helping you on this one.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘can”t save the meta information ?’ is closed to new replies.