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Hello there
I really love RankMath but I have a problem. On two of my pages I can´t get the meta description to stick. I edit the snippet and publish the post/page. When I check the preview it is the default meta description. Same when I check the page live.
I have tried to clear cache, updating plugins and theme, checked the schema setting (%seo_description%), but I can´t make it to stick on these two pages. On the other pages it works fine.
Can you please help me?
All the best!
//Johan
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Hi Johan,
Sorry for the issue you are facing.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
If that doesn’t work, we might need to take a closer look at the settings. Please include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/We really look forward to helping you.
The ticket ‘Can´t save meta description’ is closed to new replies.