Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
The URL you shared needs admin-level access.
Please check if you are using a Firewall, as there are chances that it will prevent saving the data.
If you are using a Firewall, please whitelist this route:
/wp-json/rankmath/v1/updateMeta
Whitelisting the route should fix the issue.
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/#firewall
Please also clear your browser cache and cookies, and you should be able to update the meta description.
I hope this helps. Looking forward to helping you.
Thank you.
I am not using Firewall.
Now trying to update the Meta and it worked. I do not understand the reason why sometimes it fails. I’ve provided access to Sensitive Data, but you don’t see it?
I would be very happy if you would check if there are any conflicts.
Hello,
I logged into your website’s admin area and the data seems to be saving properly.
I also checked the updateMeta route on your website and it is also working fine. This route is used to update the data.
This might be a temporary caching issue. If you face the issue again, then please let us know and we would investigate this further.
Thank you.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
