Can’t save any data

#490173
Viewing 3 replies - 1 through 3 (of 3 total)
  • Md. Sakib Khandaker
    Rank Math agency

    Hello,

    Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that. We deeply apologize for the delay in response.

    I checked for the REST routes if they are being blocked on your site and yes, I found the Rank Math REST routes are being blocked by Wordfence installed on your site. Here’s a screenshot below for your reference.

    wordfence

    In order to fix this issue, please head over to WordPress Dashboard > Wordfence > Tools > Live Traffic and try looking for the following REST routes:

    /wp-json/rankmath/v1/updateMeta
    /wp-json/rankmath/v1/updateSchemas
    /wp-json/rankmath/v1/updateRedirection

    Once you find them, expend the row by clicking on them and then click WHITELIST PARAM FROM FIREWALL to fix this issue.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Holly Logan
    Rank Math free

    Thank you, it worked!

    Md. Sakib Khandaker
    Rank Math agency

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this ticket.