Can't Reset Password

#17509
  • Resolved Bobby McPherson

    5 years, 2 months ago

    Rank Math free

    I can’t seem to log-in…sort of. I have a new site I am trying to use RankMath with, and it needs me to verify and hook it up to my account. I can access my account on the RM website via my Google account, but that is not an option for the WordPress back-end. Only username/email and password.

    Can’t remember password, apparently, so I tried to reset. Hit button and nothing happens. Tried to make a new account, and it said error, contact RM. My username should be bobmcphe, and my email is b*******@g********.

    Thank you for the assist.

Viewing 1 replies (of 1 total)
  • Michael Davis

    5 years, 2 months ago

    Rank Math pro

    Hi There,

    Thanks for the follow-up.

    Once you sign up using the Gmail option, you will receive an introduction email containing a username and password combination that you can use on your site.
    Please check your spam folder for this email or alternatively you can reset your password using the password reset option shown below:
    Reset

    I hope this info helps.

    RankBot

    5 years, 1 month ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Can't Reset Password’ is closed to new replies.