Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Unfortunately, the shared screenshot lead to page not found.
To completely disable Rank math schema, you should also disable the schema module in Rank math dashboard in addition to the Local SEO module. If you have disabled this, please share your URL so we can check from our end.
Looking forward to helping you. Thank you.
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https://i.postimg.cc/DwV7jDyY/Screenshot-from-2020-11-13-14-26-36.png
Here’s the screenshot. I don’t want to completely disable the schemas, what I want is to disable the Organization/Person schema that gets generated even though the Local SEO & Knowledge Graph is disabled.
Hello,
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
If the issue persists, please record a video screencast using a tool like Loom showing the troubleshooting and edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Please do take a complete backup of your website before sharing the information with us.
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.