Can’t Purchase Pro

Hello,

Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

Please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
– Your IP is not a Proxy, or you are using any VPN or hosting service

Also make sure that the flag during checkout is showing the correct country at the top right corner.

If everything from the above is enabled and working, you can also try using a credit card instead.

You can also call your bank and ask what’s stopping the payment from going through and request them to approve it on your end.

Looking forward to helping you.

Hello,

Can you please share the last 4 digits of the credit card used to make this purchase and last name on the card, in the sensitive data section of this ticket?

We will forward the information to our Accounts team to check if there are any error.

We look forward to hearing back from you.