Cant Pay

#992610
Viewing 1 replies (of 1 total)
  • RankBot

    6 months, 4 weeks ago

    Hello,

    We apologize for the issue you are facing with your payment. Here are a few troubleshooting steps you can try to resolve the payment issue:

    1. Ensure Your Card Supports International Payments: Make sure your credit or debit card supports subscription payments and international transactions in USD.

    2. Check Your Current Location: Verify that the country displayed at the top-right corner of the checkout page is correct. If it’s not, select the correct country.
      Change country in Fastspring

    3. Turn Off VPN or Proxy: If you are using a VPN or proxy, please turn it off as it may interfere with the payment process.
      Some browsers have in-built VPNs

    4. Disable Ad Blockers: Ensure that any ad blockers are turned off, as they can also affect the transaction.
      Turn off your ad blocker

    If you have tried these steps and are still unable to make the payment, please reply to this ticket with more details about the issue, and a human agent from our support team will assist you further.

    Thank you for your patience!

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    5 months, 4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cant Pay’ is closed to new replies.