Can’t pay

Hello,

Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

Please ensure that your payment method supports the following:

– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on

A credit card is needed to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account. That is a requirement set forth by PayPal, not us.

If everything from the above is enabled and working, you can also try using a credit card instead.

You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

Looking forward to helping you.

Hello,

You can use a credit/debit card as long as it supports the details that my colleague mentioned above.

Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

If the issue still persists, please add the last 4 digits of your card in the sensitive data section to investigate the issue further.

It is completely secure, and only our support staff has access to that section.

I hope that helps.

Thank you.