can’t pay

#177041
  • Resolved Abdalla Bayoumi
    Rank Math free

    I am trying to buy rank math pro but I get this message
    We regret that your order could not be accepted. We value your business and would like to help you complete this order. Please contact us for assistance.

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  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that your payment method supports the following:

    Payments in USD $
    Supports subscription-based payments
    You are not using a prepaid card
    International payments are turned on
    A credit card is needed to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account. That is a requirement set forth by PayPal, not us

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Looking forward to helping you.

    P.S. Please send a screencast as well if the issue persists. You can use a tool like Loom.

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