Hello, we apologize for the issue you are facing with displaying the Rank Math X card in your post. It seems that there might be some configuration or compatibility issues affecting how the X card is rendered.
Here are a few things you can check to troubleshoot this issue:
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Check if you’ve added the X card image: Ensure that you have set the appropriate social sharing images for X (formerly Twitter) in the Rank Math Meta Box for your post. You can do this by editing the post and looking for the social tab in the Rank Math settings.
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Image Dimensions & Format: Make sure that the image you are trying to use meets the recommended dimensions and format. For optimal results, images should be in JPEG, PNG, or GIF formats, and ideally sized at 1200px X 630px. If the image is too small or in an unsupported format, it may not display correctly.
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Check Open Graph Settings: Ensure that your Open Graph settings are correctly configured under Rank Math SEO → Titles & Meta → Social Meta. This includes setting up the correct Facebook App ID if needed, although this is more relevant for Facebook sharing.
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Use the Sharing Debugger: You can use tools like the Twitter Card Validator to see how your post will appear when shared on X. This tool can also help identify any issues with your meta tags.
If you’ve checked all of these and are still having issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!
Hello! I followed all the suggestions and I’m still having issues with card display in X. For sure, the post image is 620×310 pixels. I don’t know if it’s two short for RankMath.
Hello,
The og:image you have set is too small.
Please ensure that the image or featured image you’re using is as close as 1200 x 630 pixels, and the image file format you are using is only between jpeg, gif, or png as per Opengraph Standards:
https://rankmath.com/kb/open-graph-image-not-displaying/#num-4-2-image-dimensions-image-format
Looking forward to helping you.
Thank you very much! Your advice solved my issue. Yes, the issue was the image sizes. They were smaller than RankMath minimum requirements. Thanks again! Best wishes!
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
