Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that your payment method supports the following:
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
If everything from the above is enabled and working, you can also try using other credit cards instead. You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.
I hope that helps. Thank you, and looking forward to your update.
Are there any extra charges?
Hello,
Thank you for your patience.
There should be no extra charges upon using a different card. You can also use Paypal to purchase the PRO version.
I hope that helps, and let us know how it goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
