Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems to be working fine on our end.
Could you please confirm if you’re still experiencing this issue? Also, which country are you in when accessing Rank Math?
You can also share the screenshot of the issue so we can check. You can upload screenshots using this tool and add the link here.
Looking forward to helping you.
I’m in the US and I’m still having the problem
Hello,
Please share FTP access to your site so we can fix the issue.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
