Hello,
Thanks for contacting us, and sorry for any inconvenience that might have been caused due to that.
In this case, please follow these steps:
1. Log in to your website in an incognito window in Chrome.
2. Remove the access to Rank Math from your Google account:
https://myaccount.google.com/permissions?gar=1&pli=1
3. Reconnect with your Google account, give all the permissions, configure the settings.
Let us know how it goes. Looking forward to helping you.
Thank you.
Thank you, I follow steps 1 and 2 okay, but not step 3.
When you say “Reconnect with your Google account,” I don’t know what you mean.
– Do you mean log into my Google account? Or do you mean to in some way reconnect with it via my website?
And when you say, “give all the permissions, configure the settings,” what permissions do you mean, and what settings?
Hello,
1. Yes, you’ll need to connect your Google account to Rank Math.
2. After you select your Google account to connect, you’ll get the settings to give all permissions.
Please follow the URL I’ve shared below to learn how you can connect your Google account to Rank Math and how you can enable and provide all permissions:
https://rankmath.com/kb/install-google-analytics/#num-3-connect-your-google-account
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hello,
We hope this will resolve your issue.
Please let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
