Can’t get “connect” button while trying to connect from my website

#1073728
  • Resolved Sanchita Mallick

    2 months, 1 week ago

    Rank Math free

    i have plugged-in the rank math on my website and it’s activated. But it’s not showing on my website’s dashboard. Then, after unplugging the rank math, I plugged-in again from the website and still could not find the connect option or button and rank math on my website. Hence, i could not follow next steps. Now, what should I do?

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    I’m sorry to hear that you’re facing issues with the Rank Math plugin on your website. It sounds like you might not be able to connect your Rank Math account properly. Here are some steps you can follow to troubleshoot this issue:

    1. Ensure Proper Installation: Make sure that you have installed the Rank Math PRO version alongside the Free version. This is necessary to activate the PRO license. You can refer to this tutorial on how to install Rank Math PRO.

    2. Disconnect and Reconnect: If you haven’t done so already, try disconnecting your Rank Math account. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and clicking on Disconnect Account. After that, you should see a Connect Now button that allows you to reconnect your account.

      Disconnect Account

    3. Check for Multiple Accounts: If you have multiple Rank Math accounts, ensure that you are using the correct account associated with your PRO license when trying to connect.

    4. Refresh the Page: Sometimes, simply refreshing the page or clearing your browser cache can help in displaying the options correctly.

    If you’ve followed these steps and still cannot find the connect option, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern, and we hope to resolve it for you soon!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How to Get Rid of "No Connected Websites Found" Message » Rank Math

    Princess

    2 months, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    You can disconnect your account by navigating to WordPress Dashboard > Rank Math > Dashboard > Help and then simply disconnect the account by clicking on Disconnect Account.

    Once you’ve disconnected your Rank Math account, you can connect it again in the same settings. In order to connect your correct account, click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below.

    After that, you can see all your connected sites here: https://rankmath.com/my-account/websites/

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    1 month, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Can’t get “connect” button while trying to connect from my website’ is closed to new replies.