Cant get analytics and index to work

Hello,

I’m sorry to hear that you’re facing issues with connecting analytics and indexing on Rank Math. To troubleshoot this problem, you can follow these steps:

1. Test Connections:

   • Go to Rank Math SEO → General Settings → Analytics.
   • Click on the Test Connections option at the top right of the Analytics settings.
   • Check if the connection is valid (green signal) or if there’s a glitch (red signal). If it’s red, reconnect your Google account as shown in the provided images.

2. Enable Analytics Module:

   • Make sure the Analytics module is enabled by going to WordPress Dashboard → Rank Math SEO.

3. Connect Google Account:

   • Navigate to Rank Math SEO → General Settings → Analytics.
   • Connect your website with a Google account by clicking the Connect Google Services button.

If after following these steps, the issue persists, please open a support ticket here and share the error log with us. Our support team will assist you further.

Thank you for reaching out, and we appreciate your patience while we resolve this issue for you.

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
How to Verify Your Website on Google » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

The Red Dot in Analytics means that you have either not configured the Analytics module or have not given it sufficient permissions when connecting to it.

To make sure that everything works correctly please go through this article to set up the Analytics module: https://rankmath.com/kb/install-google-analytics/

If however, you are having challenges with this, then follow the steps below to fix it.

Please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/

Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:

First of all, check to make sure that you have a verified Google Search Console if not follow the attached link to create one.

If you already have verified properties and you’re still unable to connect them – then follow these steps

1) Remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

2) Re-connect to regenerate the auth token from Google

After that, reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again:

3) Grant all necessary permissions

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services. Please check my screenshot below for reference:

4) Follow the instructions to sign in with your Google account and allow Rank Math to access your data. https://rankmath.com/kb/connect-your-google-account/

You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token

The red dot will become green when the Analytics module is configured completely with the required permission.

We hope this resolves the issue for you.

If you still face any problems or have any questions, please let us know. We’re always here to help.

Hello,

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

Checking your website, it seems that you are using an incorrect property for your GSC. To correct that, make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).

As for your Analytics, please make sure that you have created an Analytics account as you need that when you connect your GA to our plugin: https://support.google.com/analytics/answer/9304153?hl=en

Then remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions

Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings (GA4) again

Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.

Let us know how that goes. Looking forward to helping you.