Hello,
We apologize for the issue you are facing with your Rank Math PRO subscription. It seems that you may have upgraded to PRO using a different email address than the one you are currently using.
To resolve this, please log into your Rank Math account and check the Subscriptions section to see if your subscription is listed there. If it is not available, we recommend replying to this ticket with the email address you used for the payment, and a human agent from our support team will assist you further in merging accounts or changing the email connected to your PRO account.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
