Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Please try to clear your browser cache or check in the incognito mode of your browser and see if that works for you.
If the issue persists, please follow this guideline to check if any other plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/
However, you’re currently using the Rank Math PRO plugin on your website, but the account you have used to open this ticket is the Rank Math free version.
Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.
Let us know how it goes. Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We checked your page and we can see the Rank Math SEO Meta box is working properly without any issues. Please check the screenshot in the sensitive data section for your reference.
If you’re still facing the issue, please try to clear your browser cache or check with a different browser and see if that works for you.
Here’s how you can clear your browser cache: https://www.hostinger.com/tutorials/clear-browser-cache
Let us know how it goes. Looking forward to helping you.
Thank you.
Dear team
Its working perfect in staging but inlive setup its not working after upgrading your latest version
Hello,
Can you please share the logins of your live website so that we can check the issue further for you?
Looking forward to helping you.
Thank you.
Just now checked its working fine now i tried in incognito
Hello,
In that case, the issue is most likely browser-related. Please clear your browser cache to see if it works.
Regards
