Hello,
We apologize for the issue you are facing with connecting your account. Thank you for raising this concern.
Since you’ve already tried the steps in the article regarding the automatic update issue, we recommend checking for any potential conflicts with other plugins or themes that might be causing the connection problem. You can refer to our guide on checking plugin/theme conflicts for assistance.
If the issue persists, please reply to this ticket with any specific error messages you are encountering, and a human agent from the Rank Math Support team will take over and assist you further.
Thank you for your understanding!
Sources:
How to Fix ‘Automatic Update is Unavailable for this Plugin’ Error in Rank Math » Rank Math
How to Fix Problems While Connecting Account Using Rank Math » Rank Math
I have already check the potential conflicts with other plugin but did not find any conflict.
always the same results.
Ok found the issue. It works.thanks !
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have successfully activated the Automatic update option in your website.
You can check the tutorial about the issue here: https://rankmath.com/kb/version-control/#auto-update
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
