Hello,
Thank you for contacting us and bringing your concern to our attention.
Unfortunately, it is not possible for us to connect your account from our end. If you want to connect your Rank Math account with your website, you can do this from WP Dashboard > Rank Math > Dashboard Help: https://rankmath.com/kb/how-to-connect-or-disconnect-rank-math/#connect-a-site
In case, you want to connect your Google account with Rank Math Analytics, please follow this URL: https://rankmath.com/kb/connect-your-google-account/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
HI i have now connected it to my other account but when I got to second step Analyser I cant see anything. And on my connected rankmath site when I am logged in I can see that it is showing a maintenance image but my website is not in that mode, and I have inactivated that plugin.
Hello,
Could you please share a screencast of the issue by using a tool like https://loom.com so that we can check this further for you?
Regarding the maintenance image, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that helps to resolve the issue.
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
