Hello,
I’m sorry to hear about the issue you’re facing with changing your email after purchasing Rank Math PRO. Since you do not have access to the current email on the account, we recommend that you reply to this ticket with the email address you want to connect to your PRO account. Our support team will assist you in merging your accounts or changing the email associated with your PRO plan.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
D***************@n**********
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
To avoid any confusion in the future, would you like to merge these two accounts?
If so, please tell us the preferred email address and we will do the needful.
We really look forward to helping you.
Hello,
Thank you for your patience.
We have heard from our developers that the issue has been fixed.
You can now download the PRO plugin from your Rank Math account dashboard:
https://rankmath.com/my-account/
Once done, please check this URL on how to install and setup the Rank Math PRO on your website: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Let us know how it goes. Looking forward to helping you.
