Hello,
We apologize for the issue you are facing with purchasing a subscription. It sounds frustrating when the buttons are not working as expected.
If you are experiencing technical difficulties with the purchase process, please try refreshing the page or using a different browser. If the problem persists, we recommend replying to this ticket with more details about the issue, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention!
Hello,
Thank you for contacting Rank Math support.
Please follow the links to purchase the subscription:
1) Rank Math PRO: https://rankmath.com/pricing/?include_bundles=1
2) Content AI: https://rankmath.com/content-ai/#pricing
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Thank you.
Hi,
Thanks for your response but they are the links I was trying and these still have the same issue .. When I click the buy button it does not load and they do not appear to have a link attached to them
Hello,
Apologies for the inconvenience.
Please ensure that your browser does not have any pop-up blockers.
If the issue persists, could you please confirm which country you are in when purchasing Rank Math?
Looking forward to helping you.
I don’t use pop up blockers have tried on Firefox, edge and chrome – both normal and in private browsers.
I am in the UK
Hello,
Please access our pricing page using an incognito or private tab and make sure you accept the cookies before clicking the Buy button.
Let us know how that goes. If the issue persists, let us know here.
Looking forward to helping you.
Please read the previous message i sent
Hello,
We apologize for this issue.
The team responsible for the purchase pages has investigated the issue and found that the buy button didn’t work if the user declines the cookies notification.
This issue has, however, been resolved. You can go ahead and make your purchase.
Let us know how it goes. Looking forward to helping you.
Thank you.
That is great, thank you! I have made the purchase however, the plugin in WordPress still says I need to upgrade. How do I resolve that?
Please disregard that I found the download. thank you for your assistance
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you.
