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Can’t add a new redirection

#932004

Resolved Roger
4 months, 2 weeks ago

Rank Math free

Today I tried to add a new redirection to RankMath. When I click on the “Add New” button at the top of the redirection page in RankMath nothing happens. I disabled all my plugins including WooCommerce to see if it was a conflict with another plugin. The result was still the same. I even tried switching to a Standard WordPress theme (2024 and 2025). Still the same result.

Can you please help me to solve this problem.

Thanks in advance.

Roger Duquette

Viewing 3 replies - 1 through 3 (of 3 total)

Rakibuzzaman Siam
4 months, 2 weeks ago

Hello,

Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

It seems like the tables to save redirections were not created for some reason.

In this case, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

Please note that some options are only available when you enable the Advanced Mode in Rank Math. If Database Tools is not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

Let us know how it goes. Looking forward to helping you.

Roger
4 months, 2 weeks ago

Rank Math free

Hi,

Followed your advice and it’s working again.

Thanks.

Jaideep Asrani
4 months, 2 weeks ago

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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