-
Hello, am trying to set up Rank Math using these instructions: https://rankmath.com/kb/how-to-setup/ but I keep getting the blue screen of death. I believe it is because I tried to activate RankMath on the HTTP version of my site instead of HTTPS version. I had already click on the Next button after I caught the issue. Since I’m not able to access the General Setting area on WordPress due to the blue screen, I’m unable to change the URL to https. What’s do I do to fix this issue? Thanks!
-
Hello,
Thank you for contacting the support and sorry for the issue you are facing.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress and FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘Can’t activate Rank Math + Blue Screen of Death’ is closed to new replies.