can’t activate plugin

#169135
  • Resolved Kathleen Ferguson
    Rank Math free

    Hi,

    I installed Rank Math plugin but when I click the Activate button nothing happens. I’ve tried searching your help database but keep ending up at a dead link. I even tried to find a list of plugins that may pose conflicts for Rank Math, but again was led to a dead link.

    Thank you!
    Kathleen

Viewing 5 replies - 1 through 5 (of 5 total)
  • Oops! I think it may be my version of php. Thought it was up to date, will try that.

    Okay, I’ve updated my PHP version to 7.3.27 and I’ve activated Rank Math. It now asks me to connect with my account and when I click the “Connect Your Account” button it leads me to a dead link:

    Oops! That page can’t be found.
    It looks like nothing was found at this location. Maybe try one of the links below or a search?

    Can you help me connect my account for Rank Math?

    Thank you!
    Kathleen

    Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience caused.

    This must have been a result of some temporary server outages on our end. I have just checked and activations are working as expected at this time.

    Please connect again and let us know if you are still experiencing this problem.

    Looking forward to helping you. Thank you.

    Thank you, Anas! It must have been the server outages. It’s working fine now, thank you again!

    Anas
    Rank Math business

    Hello,

    We are super happy that your issue is resolved. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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