Can't access to SEO Analysis

#12206
  • Resolved Yassine Benlalou

    5 years, 4 months ago

    Rank Math free

    Can’t access to SEO Analysis
    and that’s what they told me
    Internal Server Error
    The server encountered an internal error or misconfiguration and was unable to complete your request.

    Please contact the server administrator at w********@c***************** to inform them of the time this error occurred, and the actions you performed just before this error.

    More information about this error may be available in the server error log.

    Additionally, a 500 Internal Server Error error was encountered while trying to use an ErrorDocument to handle the request.

    Apache Server at chornosdigital.com Port 443

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This problem is normally caused by outdated analysis data on your database. You can fix this by logging in to your database via phpMyAdmin and deleting the “rankmath_seo_analysis_results” option entry from your option table.
    If you are not comfortable making this kind of changes to your database, please share some temporary admin access to your site via the sensitive data section and we will be happy to do this for you.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Yassine Benlalou

    5 years, 4 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hi Yassine,

    Thanks for the access.

    I have logged in to your site and deleted this option from your database. The SEO analysis is now working as expected.

    I hope this info helps. Thank you.

    TNB Vlogs

    5 years, 4 months ago

    Rank Math free

    Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 130968 bytes) in /home/solvnnco/public_html/wp-content/plugins/seo-by-rank-math/includes/modules/seo-analysis/class-result.php on line 73
    Tôi bị phát sinh lỗi như thế này

    Michael Davis

    5 years, 4 months ago

    Rank Math pro

    Hi there,

    Thanks for getting in touch with us.

    Please get in touch with your host so that they can help in bumping up the memory available for use on your site.
    This should then fix the issue.

    I hope this info helps. Thank you.

    RankBot

    5 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Can't access to SEO Analysis’ is closed to new replies.