Canonical Tag Problem

#45255
  • Resolved ck hsenag

    4 years, 8 months ago

    Rank Math free

    Hi there, When i do the seo analysis, i found that canonical tag is showing / only. i.e “Your page is using the canonical link tag. /”

    also same / appears in my Search Preview and Mobile Search Preview before description. here is the screenshot https://prnt.sc/s31mi3

    also screenshot of prob.. http://prnt.sc/s31wa5

    Please help..

    • This topic was modified 4 years, 8 months ago by ck hsenag.
    • This topic was modified 4 years, 8 months ago by ck hsenag.
Viewing 11 replies - 1 through 11 (of 11 total)
  • ck hsenag

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    also screenshot of prob.. http://prnt.sc/s31wa5

    • This reply was modified 4 years, 8 months ago by ck hsenag.
    Alberto

    4 years, 8 months ago

    Rank Math business

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    ck hsenag

    4 years, 8 months ago

    Rank Math free

    What email should i use?

    ck hsenag

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 8 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math today.

    After checking your website, I have fixed it for you. Now the canonical for the homepage is as it had to be.

    Looking forward to helping you. Thank you.

    ​​​​​​

    ck hsenag

    4 years, 8 months ago

    Rank Math free

    I can see its still /. ??

    ck hsenag

    4 years, 8 months ago

    Rank Math free

    Also there is / in search preview and mobile search preview as well….

    Can i know what exactly was the problem so next time i will not repeat?

    Alberto

    4 years, 8 months ago

    Rank Math business

    Hello,

    I have attached an image to the Sensitive Data section so you can see how it displays fine in our browsers.

    If you can’t see it, you should clean the browser cache:
    Windows: Ctrl + F5
    Mac/Apple: Apple + R or command + R
    Linux: F5

    Looking forward to helping you. Thank you.

    Alberto

    4 years, 8 months ago

    Rank Math business

    Hello,

    “Can i know what exactly was the problem so next time i will not repeat?”
    It was just a plugin conflict problem. I disabled the Autoptimize plugin, removed the Rank Math plugin and installed it again. After that, I enabled the Autoptimize plugin and emptied the cache and everything was working fine then.

    Thank you.

    ck hsenag

    4 years, 8 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Alberto

    4 years, 8 months ago

    Rank Math business

    Hello,
    ​
    Please check when the Google cache for that page:
    a.

    b.

    Since the cache date is from before adding the new canonical, then you just have to wait for Google to re-crawl and re-index the page with the new info.

    Once Google re-index your page, the search preview should have the right canonical, since it is already fine on the page source code.

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    RankBot

    4 years, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Canonical Tag Problem’ is closed to new replies.