Cannot toggle the Rankmath tab under woocommerce products

#80090
  • Resolved Philip Artinyan

    4 years, 2 months ago

    Rank Math free

    Hi RankMath,

    My name is Phil and I am completely new to your service! I’ve been using Yoast for quite a while but I’m looking for new opportunities here.

    I’ve already installed and configured the plugin however I cannot see/edit any information regarding the woocommerce products. The rankmath tab is simply not toggling:
    Snapshot

    I tried on different browsers with no luck.
    Can you please have a look at this?

    Best,
    Phil

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 2 months ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it usually happens when there is a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Cannot toggle the Rankmath tab under woocommerce products’ is closed to new replies.