cannot purchase rankmath pro

#413295
  • Resolved Memon Sameer

    3 years, 5 months ago

    Rank Math free

    Hi, I am from India and for the last 2 days, I am trying to buy RankMath pro, but haven’t got any success in it.
    I have tried debit card, PayPal, and Amazon pay. I have tried different banks cards including Bank of Maharashtra, Kotak Mahindra, SBI.
    Somtimes it shows “your card was declined”, whereas sometimes it says “your order could not be accepted”.
    Please look into this matter and help me to purchase the Pro license.

Viewing 1 replies (of 1 total)
  • Prabhat

    3 years, 5 months ago

    Rank Math agency

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that your payment method supports the following:

    – Payments in USD $
    – Supports subscription-based payments
    – You are not using a prepaid card
    – International payments are turned on

    A credit card is needed to be verified with a PayPal account for automatic subscriptions in case there is no balance in your PayPal account. That is a requirement set forth by PayPal.

    If everything from the above is enabled and working, you can also try using a credit card instead.

    You can also call your bank and ask what’s stopping the payment to go through and request them to approve it on your end.

    Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.

    Please let us know how that goes.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘cannot purchase rankmath pro’ is closed to new replies.