Cannot locate Rank Math redirect

#393049
  • Resolved MikDac
    Rank Math free

    There is a redirect from https://mikaeld5.sg-host.com/bostaden to http://mikaeld5.sg-host.com/, which when I trace it with Link Redirect Trace clearly indicate that the redirect originally was created in Rank Math (See, screenshot Link Redirect Trace). However I cannot find it using the Rank Math redirection tool, there is no trace of it.
    I did try to re-create the same redirect once again, with the intention to then remove it, but when I try to add not just this, but any redirection the WorPress/WooCommerce page just go blank and nothing more happens. Any ideas on how to remove this redirect?

Viewing 4 replies - 1 through 4 (of 4 total)
  • MikDac
    Rank Math free

    Not sure the screenshot was included properly, here it is

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please check if this option is enabled in Rank Math > General Settings > Links?

    Attachments

    If so, please try disabling the option and check again if the issue persists.

    If it was fixed upon disabling that option, please check if you have an attachment with the same name as your URL (bostaden). You can reupload the media with a different file name and enable the redirect attachment options again.

    Let us know how this goes.

    Thank you.

    MikDac
    Rank Math free

    Hi Reinelle,

    thank you. That did solve the redirect. I do have an image with the same title (bostaden). I can rename that, but I’m not sure I really need the “Redirect Attachment” option enabled, so I just leave it disabled instead.

    Many thanks,
    Mikael

    Hello,

    We are super happy that we could address your concern.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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