Cannot Import Settings

#80883
  • Resolved Michel Fortin
    Rank Math pro

    Hi, after trying to import settings, even the exact same file given by your export, I keep getting this message:

    Settings could not be imported: Sorry, this file type is not permitted for security reasons.

    I’ve recorded a video with all my steps. Can you help?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    My recommendation would be to contact your hosting support, so they can check if for some reason it is being blocked the upload by the server, the .htaccess or another system, since that seems to be the cause of your issue.

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    We have added a screencast to the sensitive data section and the export and import are working perfectly fine.

    Please note that editing the exported file manually and then importing it might not work because you seem to be only importing the part about the exclusions while the imported file needs to contain all settings.

    If you are facing importing this file that you excluded – then please share the other website’s details as well where you are trying to import the file.

    Let us know.

    Michel Fortin
    Rank Math pro

    Yes, they work now. After Alberto’s response earlier, I contacted my host.

    The issue wasn’t my host. It was WordPress.

    I needed to update WordPress configuration file to allow unfiltered uploads by adding the following entry:

    define( 'ALLOW_UNFILTERED_UPLOADS', true );

    Thanks again.

    Alberto
    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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