cannot find the account associated with my pro account

#931145
Viewing 1 replies (of 1 total)
  • Ike

    1 year ago

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    It seems the subscription may have been purchased with a different email/account as the account you opened this ticket with has no subscription.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    We need to see the order number that starts with RANKMATH2#####-####-#####

    We really look forward to hearing back from you. Thank you.

    RankBot

    11 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘cannot find the account associated with my pro account’ is closed to new replies.