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Hello Support
after the Google Search console data was no longer retrieved, no matter what I did. I wanted to reconnect the search console. But this no longer works, you can’t even select a proberty because they are not displayed at all. I have tried all the fixes I found on your help and support chanel, nothing has worked at all. I have set up a test page where you can have a look at it. I have placed the link with which you can directly access the dashboard under ‘sensitive data’. You can do what you want on the test page.Best regards
Roger Walser
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Hello,
We apologize for the issue you are facing with connecting to Google Search Console. It sounds frustrating that you are unable to retrieve data and select a property.
To troubleshoot this issue, please follow these steps:
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Test Connections: Go to Rank Math SEO → General Settings → Analytics and click on the Test Connections option. This will help validate the existing connections. A green signal indicates a valid connection, while a red signal indicates an issue.
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Reconnect Your Google Account: If you see a red signal, try reconnecting your Google account by clicking on the reconnect option.
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Check Google Search Console: Ensure that your website property is correctly set up in Google Search Console. If it’s not listed, you may need to add it manually.
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Clear Cache: Sometimes, clearing your site cache or browser cache can resolve connectivity issues.
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Check for Plugin Conflicts: Deactivate other plugins temporarily to see if there’s a conflict affecting the connection.
If you have tried all these steps and the issue persists, we recommend replying to this ticket with any error logs you may have encountered. A human agent from our support team will take over and assist you further.
Thank you for your patience, and we hope to resolve this issue for you soon!
Hello,
Could you please confirm if the issue persists on your main site?
We have asked since if you’re using the test site (test.domain.com), then you must add it as an individual property in your GSC as well.
Please note that our plugin doesn’t fully support fetching data from domain properties (
sc:domain).You’ll have to connect via the URL-prefix property to fetch the data properly in Rank Math Analytics and Index Status. The URL-prefix property also helps keep your sitemap in sync with Google Search Console as we submit it automatically for you
Looking forward to helping you.
Hello Support
As I have already mentioned, I have tried all the fixes listed on your help pages.
The proberty test.meinadultportalcheck.com is stored in the Google Search Console. The problem is that I don’t see anything at all in the website selection (see screenshot) so I can’t select anything.
Best regards
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