Cannot connect to Rankmath PRO

Hello,

We apologize for the inconvenience you’re experiencing with your Rank Math PRO license. To resolve this issue, you can contact our support team by clicking here and provide them with the email addresses associated with your FREE and PRO versions. Our team will assist you in merging both accounts or changing the email connected to the PRO account.

Thank you for reaching out to us, and we appreciate your patience as we work to resolve this matter for you. If you have any further questions or concerns, please don’t hesitate to contact our dedicated support team.

Kind regards

Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
How To Downgrade Your Rank Math PRO Subscription » Rank Math

Hello,

Thank you for your patience.

We have merged your accounts as requested.

Please check on your end if everything is working as expected.

Please go through this video tutorial that shows you how to get started with your PRO license:
<iframe width=”560″ height=”315″ src=”https://www.youtube-nocookie.com/embed/nCDe67K_3rA&#8221; title=”YouTube video player” frameborder=”0″ allow=”accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture” allowfullscreen=””></iframe>

Steps to be followed:
1. Ensure that you are logged in to your paid account
https://rankmath.com/my-account/edit-account/

2. Disconnect and reconnect your account from inside WordPress:

WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

You will be taken to RankMath.com again where you can connect your account to activate your license.

You do not need to remove the free version of the plugin. Everything will be ported over to the PRO version.

Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

Hello,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Hello,

You’re welcome.

Thank you for that confirmation, and we appreciate your time for leaving good feedback.

If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.

Looking forward to helping you.