Hello,
Thank you for contacting us and we apologize for any trouble you may have experienced with Rank Math.
To fix the issue, please make sure you have the latest version of the Rank Math plugin installed on your site. You can check the latest version here: https://rankmath.com/changelog/free/
Once you have updated the plugin, please follow these steps to reconnect Rank Math with your Google account and grant all the necessary permissions:
- First of all, check to make sure that you have a verified Google Search Console and Google Analytics properties, if not follow the attached link to create one. If you already have verified properties and you’re still unable to connect them – then follow these steps
- Go to your Google account settings and click on Security.
- Scroll down to the section called Third-party apps with account access and click on Manage third-party access.
- Find Rank Math in the list of apps and click on it.
- Click on Remove access and confirm your action.
- Go back to your WordPress dashboard and navigate to Rank Math > General Settings > Analytics.
- Click on Deauthorize Account and then click on Authorize again.
- Follow the instructions to sign in with your Google account and allow Rank Math to access your data.
You can also refer to this guide for more details: https://rankmath.com/kb/analytics-issues/#expired-google-oauth-token
We hope this resolves the issue for you. If you still face any problems or have any questions, please let us know. We’re always here to help.
Thank you for choosing Rank Math!
Will this affect any other Rankmath connections I have on other sites? They are all connected to the same google account.
Hello,
Once you remove Rank Math permission from your Google account, other websites may be affected if it’s using the same account.
However, this issue seems to be due to a conflict as I can see in your video screencast, the settings page is broken.
Can you please follow this guide and see if this resolves it? https://rankmath.com/kb/check-plugin-conflicts/
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how that goes. Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
