Hello,
I’m sorry to hear that you’re facing issues connecting your analytics. If you have already tried disconnecting and reconnecting your website with Rank Math as well as attempting to connect using different browsers without success, the next step would be to refresh the authorization tokens coming from Google.
To refresh the authorization tokens, you can follow these steps:
- Open your Google Account permissions by clicking here.
- From the list of apps connected with your Google Account, delete Rank Math SEO.
After deleting Rank Math SEO from your Google Account permissions, you can reconnect your account with Rank Math by following the on-screen instructions.
If refreshing the authorization tokens doesn’t resolve the issue, please let us know so we can further assist you.
Cheers!
Sources:
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How to Connect Your Google Account With Rank Math SEO » Rank Math
How to Connect/Disconnect Your Website From Rank Math
Hello, this unfortunately did not work either
Hello,
Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.
Please follow the steps below to fix it.
1. Check to make sure that you have verified Google Search Console, if not, follow this guide: https://rankmath.com/kb/google-site-verification/
2. Please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix and that you have verified the correct version of your website on the Google Search Console (HTTP or HTTPS, www or non-www).
3. Then remove Rank Math’s access from Google Please remove RankMath’s app from your Google apps permissions: https://myaccount.google.com/permissions
4. Reconnect the Google account again to regenerate the auth token from Google, by going to WordPress Dashboard > Rank Math > General Settings > Analytics and configure the Search Console and Analytics settings again
Kindly check all necessary checkboxes to allow Rank Math to access some of the Google Services.
We hope this resolves the issue for you.
If you still face any problems or have any questions, please let us know. We’re always here to help.
Hello Jeremy, thank you for the step by step instructions! This seems to work for the search console, but the analytics remains blank under account drop down.
Cheers!
Hello,
Thank you for getting back to us.
Please confirm that you have a verified Google Analytics properties on the Google account you connected. Please double-check that the Google account you connected has a functional Google Analytics property.
If you do not have a Google Analytics property, you can create one by following the link here: https://analytics.google.com/analytics/web/
Looking forward to helping you resolve this issue.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
