Hello! The store owner accidentally changed the user’s profile that I sent them. Now he changed it to administrator, so you can enter.
Thank you!
Hello,
With those administrator credentials, we were able to connect the account correctly and the plugin is now correctly installed.
As we mentioned a couple fo replies back, this was a permission issue on the website.
Don’t hesitate to get in touch if you have any other questions.
Hello! The store owner accidentally changed the user’s profile that I sent them. Now you can see that the user I sent them is administrator.
Thank you!
Hello,
It seems you have sent your previous reply again.
We can see that Rank Math is now connected successfully.
We will keep this ticket open until you confirm that your issue is resolved. Let us know if you need any further assistance with this.
Looking forward to hearing from you.
Thank you so much!
Problem solved!
Hello,
Thank you for the update.
We’re glad that this issue is already resolved.
If you have any other concerns, please don’t hesitate to contact us anytime to assist you further.
Looking forward to helping you.
Thank you.
