Hello,
We apologize for the issue you are facing with the "Add New" redirect button not functioning. This can sometimes happen due to conflicts with other plugins or JavaScript errors on the page. Here are a few steps you can try to troubleshoot the issue:
- Clear Browser Cache: Sometimes, cached data can cause issues. Clear your browser cache and try again.
- Disable Other Plugins: Temporarily disable other plugins to see if there is a conflict causing the button to be unresponsive.
- Check Console for Errors: Open your browser’s developer tools (usually F12) and check the console for any JavaScript errors that might be preventing the button from working.
- Update Rank Math: Ensure that you are using the latest version of the Rank Math plugin, as updates often fix bugs and improve functionality.
- Check User Permissions: Make sure that your user role has the necessary permissions to add redirects.
If none of these steps resolve the issue, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this concern to our attention!
Sources:
How to Set Up Redirections » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
