Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Could you please ensure that your card supports the following?
– Payments in USD $
– Supports subscription-based payments
– You are not using a prepaid card
– International payments are turned on
Also, if you are using a Proxy or VPN, please disable that and use your actual ISP to make the purchase.
I hope that helps.
Thank you.
– Payments in USD $: In Euro
– Supports subscription-based payments: Yes
– You are not using a prepaid card: Debit Card (Paysera)
– International payments are turned on: Yes
Hello,
It seems like you were able to make the purchase as the PRO subscription is already added to your account.
We highly recommend going through the following guides to set up the plugins completely and correctly:
Rank Math: https://youtu.be/dTvZuMRzW4w
Rank Math PRO: https://youtu.be/nCDe67K_3rA
and
https://rankmath.com/kb/how-to-setup/
Hope that helps and if there’s anything else that we can help you with, please let us know.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
