Cannot add sites to rankmath

#269773

Resolved 123456
4 years, 2 months ago

Rank Math free

Hi,
I have been trying to add sites to rankmath but nothing happens when I click connect rankmath, I get a blank page. Everything is updated to latest version.
I tried disabling wordfence but this did nothing.

To be clear I used to be able to click on https://real-estate.monster/wp-admin/admin.php?page=rank-math-registration and it would ask me to authorize rankmath to see my account. Now nothing happens, if I try to skip it it takes me to https://real-estate.monster/wp-admin/admin-post.php which is a blank page.

Viewing 1 replies (of 1 total)

Prabhat
4 years, 2 months ago

Rank Math agency
Hello,

Thank you for contacting us and we regret the inconvenience caused.

Could you please confirm if the below PHP values are set on your server?
```
PHP Memory Limit: 512M
Max input time: 150
PHP time limit: 120
PHP max input variables: 1000
```
If not, please set them and after clearing the website and browser’s cache, please try to connect the website again.

If the issue persists, assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c

Only the site admin would know and your users won’t be affected by this troubleshooting.

Please let us know how that goes.

Thank you.

Viewing 1 replies (of 1 total)

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