CANCELLATION OF SUSBCRIPTION & DO NOT AUTO RENEW

#1058303
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  • Hello,

    We’re sorry to see you go. To cancel your subscription and ensure that it does not auto-renew, you can follow the steps outlined in our tutorial:

    1. Navigate to Rank Math Dashboard: Log in to your Rank Math account and go to Rank Math Dashboard → Subscriptions.
      Navigate to Rank Math Dashboard - Subscriptions

    2. Change Payment Methods: In the subscriptions page, select the Payment Methods tab and click the Change Payment Methods button.
      Change Rank Math Payment Methods

    3. Access FastSpring Checkout: The FastSpring Checkout Page will open in a new tab. Enter the email address you used to purchase the subscription and click the Continue button.
      Enter your Rank Math email address used for subscription in the FastSpring Checkout page

    4. Follow the instructions provided to complete the cancellation process.

    If you encounter any issues while canceling, please reply to this ticket, and we will forward your cancellation request to the concerned team.

    Thank you for raising this concern, and we hope this helps! If you need further assistance, feel free to ask.

    Sources:
    How to Cancel Your Rank Math Subscription » Rank Math
    How to Cancel Your Rank Math Subscription » Rank Math

    It says i have no active subscriptions . please confirm my susbcriptions is canceled and you will not auto-renew in future

    Hello,

    Thank you so much for getting in touch.

    We checked your account and we can confirm your subscription has already been canceled. Rest assured that you will not be charged on the next supposed renewal date as well.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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