Hello,
We are sorry to hear about the issues you are facing with your recent purchases. Thank you for raising your concern regarding the cancellation and refund.
To process your refund for the products you mentioned, please note that Rank Math offers a 30-day money-back guarantee. If you are within this period, we can assist you with the refund process. You can reply to this ticket to confirm that you would like us to proceed with the refund.
Once the refund is processed, you will be able to purchase the PRO plan as per your requirements.
If you have any further questions or need assistance, please let us know!
Sources:
Rank Math Refund Policy » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
