Hello, we’re sorry to hear that you’re looking to cancel your Rank Math subscription. Here’s how you can do it:
Steps to Cancel Your Rank Math Subscription
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Navigate to Rank Math Dashboard
Log in to your Rank Math account and go to Rank Math Dashboard → Subscriptions.
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Change Payment Methods
In the subscriptions page, select the Payment Methods tab and click the Change Payment Methods button.
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Access FastSpring Checkout
The FastSpring Checkout Page will open in a new tab. Enter the email address you used to purchase the subscription and click Continue.
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Login to FastSpring Checkout
Check your inbox for an email from our Rank Math SEO team with your unique login link to FastSpring. Click on the link to manage your orders.
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Cancel Rank Math Subscription
Once logged in, go to the Subscriptions tab, click the Manage button, and select Cancel Subscription.
Confirm the cancellation when prompted.
After cancellation, your subscription will remain active until the end of the paid period.
If you have any further questions or need assistance, please reply to this ticket, and a human agent from our support team will assist you.
Sources:
How to Cancel Your Rank Math Subscription » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
We would love to process this refund as per our 30-day refund policy but can you please let us know what you didn’t like about Rank Math PRO. This will help us make it better so you can give it another shot in the future.
Let us know if you need assistance with anything else.
Thank you.
It’s not what i was looking for. i thought rankmath ‘AI’ could help me with the SEO content but it was actually content AI which is a separate sub.
appreciate the refund.
thank you
Hello,
We completely understand that.
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
