cancel subs

#324436
  • Resolved Coia

    3 years ago

    Rank Math free

    Hi there!

    I am thinking on buying the Pro version of your plugin for a site that I am about to build (with the Divi Theme by Elegant Themes), but I was wondering….

    What does happen after one year if my client (the owner of the actual site) does not want to keep paying the plugin? What happens if you go from pro to > free version on a site that has been working for a year?

    Do you have to start the seo setting all over? or it just stays as it was but you no longer have access to support and everything?

    Please do tell me so I know if I proceed to buying the PRO for the first year or not.

    Thank you very much 🙂

Viewing 1 replies (of 1 total)
  • Miguel

    3 years ago

    Hello,

    Thank you for contacting Rank Math today.

    When you downgrade the subscription you lose access to the PRO features but any data that you have changed during the period where you used the subscription will remain on the website intact and ready to be used again if you extend the subscription again.

    ​​​​​​The website won’t stop working, just the features of the PRO plugin won’t work anymore on the website.

    Hope this helps clarify your doubts.

    Don’t hesitate to get in touch if you have any other questions.

    RankBot

    2 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘cancel subs’ is closed to new replies.