Hello, we apologize for the issue you are facing. To cancel your Rank Math PRO subscription and request a refund, you can follow these steps:
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Request a Refund: Rank Math offers a 30-day money-back guarantee for new customers. If you are within this period, you can request a refund by emailing us at s******@r*********** or by opening a ticket on our Support forum.
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Cancel Your Subscription: You can cancel your subscription by logging into your FastSpring account. Here’s how:
- Check your inbox for an email from our Rank Math SEO team with your unique login link to FastSpring.
- Click on the Click here to manage your orders link option.
- Once logged in, go to the Subscriptions tab, click the Manage button, and choose Cancel Subscription.
- Confirm the cancellation when prompted.

After cancellation, you will receive a confirmation, and your subscription will remain active until the end of the paid period. If you have any further questions or need assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Sources:
Rank Math Refund Policy » Rank Math
How to Cancel Your Rank Math Subscription » Rank Math
Hello,
Your subscription was already refunded. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Hope that helps.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.